Different plans for the same account are not possible

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Since the accounts at Incapsula are plan-based, it is not possible to have different plans on the same account (e.g. adding a site with Business plan features to a Personal plan account). Each site added to an account abides to the account's plan, and will be billed according to that plan's pricing.

In order to have different sites using different plans, you will have to open a separate account per plan you wish to have your sites on.

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  • Avatar
    Anthony Burian

    Are there any plans to change this?  We're looking to migrate from CloudFlare, and the ability to have different domains on different tiers really fits our network better. I really don't want to have to set up a "free tier domains" account, and have a separate account for the "paid tier domains".

  • Avatar
    Yair Uziel

    Currently there is no intention to change this way of operation, but I'll forward the feedback to our product time for evaluation.

  • Avatar
    Dvir

    Unfortunately we cannot implement such an option with the given infrastructure, hence we do not plan to provide such option in the foreseeable future.

  • Avatar
    prowit

    This feature should be put on your roadmap.  If not, you are either asking your clients to set up an account for every site that they manage or pay/charge the same amount on every site regardless if that level of service is required.

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    prowit

    This feature should be put on your roadmap.  If not, you are either asking your clients to set up an account for every site that they manage or pay/charge the same amount on every site regardless if that level of service is required.

  • Avatar
    Fox

    This feature should be on the road map. It is very frustrating having to create a new email address each time to register each new customer you might have to setup. It is also frustrating that only the account that setup the site is able to do certain things like setting up email notifications. What happens if I have a large team supporting multiple customers on Incapsula then they have to all use a shared account per customer to fully administer the customers. This is not ideal for a security product.

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